Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adrian Olvera

Adrian Olvera

November 1, 2024

5  out of  5
rating by Adrian Olvera
"I've been insured with these guys for a while and they've been great. Frankie and everyone else have been really nice and helpful when we've needed anything"
We responded:
"Hi Adrian! Thank you so much for allowing us to help you with your insurance. I am so grateful to have you as our customer! "
Profile photo of Heidi Jimenez

Heidi Jimenez

November 1, 2024

5  out of  5
rating by Heidi Jimenez
"Excellent customer service, very responsive, reliable and helpful. Would recommend to a friend!!"
We responded:
"I am so grateful to hear you would recommend us to your friends for insurance. We are always grateful for referrals to our insurance agency. Thank you so much for taking time to leave us a review! We are thankful to have you as our customer! "
Profile photo of Neftali Hernandez

Neftali Hernandez

October 31, 2024

5  out of  5
rating by Neftali Hernandez
"Had such a wonderful experience with Frankie! He answered all my questions thoroughly and was a great help!"
We responded:
"I am so grateful Frankie was able to help you! One of our office’s missions is to educate customers on their options and help them understand insurance. We love that you support our small business. Thank you for picking our agency for your insurance needs! "
Profile photo of jorge jaquez

jorge jaquez

October 31, 2024

5  out of  5
rating by jorge jaquez
"Frankie goes above and beyond, always looking out for the client's interest. Thank you again Frankie for all the help."
We responded:
"Thank you so much for taking the time write us a review! Frankie is amazing and I am so happy to hear you had a wonderful experience with him. Thank you for your business with us! We are grateful to be your insurance agency! "
Profile photo of Antonio Lamas

Antonio Lamas

October 28, 2024

5  out of  5
rating by Antonio Lamas
"State Farm very friendly staff, easy and simple to understand all the options they offer and the best part very affordable"
We responded:
"Hi! We are so glad you found our rates affordable! We a grateful you picked us to be your insurance agent in Texas! "
Profile photo of Jam Bro

Jam Bro

October 16, 2024

5  out of  5
rating by Jam Bro
"Very nice people, always willing to help. They stay in touch without bugging to keep you up to date with what's going on with you insurance. Great place for insurance on home and auto. Thanks Family"
We responded:
"Thank you so much! I am so grateful to be your agent for your home and auto insurance. I enjoy working with you! "
Profile photo of B Villay

B Villay

September 30, 2024

5  out of  5
rating by B Villay
"We’ve been with Stali’s office for two months now; and the transition from our old State Farm office out-of-state was quite smooth. They handled all the back office items, with ease. She has exceeded expectations so far, and Frankie and Sammie have been more than helpful with questions, concerns and changes. Here’s to a long insurance relationship!"
We responded:
"Thank you so very much for the kind words. I am so grateful to be your agent in Texas for your insurance needs! I look forward to continuing to serve you!! "
Profile photo of Kaka Jonitoh

Kaka Jonitoh

September 10, 2024

5  out of  5
rating by Kaka Jonitoh
"Good services, upto date and respectiful, keep the good work guys, kudos to my Agent Frankie."
We responded:
"Thank you so much! I am so happy to hear Frankie is respectful and quick to help you on your insurance policy. We appreciate your business with us! "
Profile photo of Destiny Sifonte

Destiny Sifonte

September 6, 2024

5  out of  5
rating by Destiny Sifonte
"I was referred by my best friend. She has rave reviews. I contacted your office and have Zero regrets. Your office is amazing. Very personable, dare I say I love you guys. 💞"
We responded:
"Awwh we love working with you! Thank you so much for trusting us with your insurance needs! We are grateful to have you as our customer! "
Profile photo of Sereta Cohen

Sereta Cohen

September 6, 2024

5  out of  5
rating by Sereta Cohen
"I have been with the company for nearly 18 years and can say nothing but good things about them. I am a satisfied customer."
We responded:
"Hi Sereta! Thank you so much for trusting us with your insurance. I enjoyed meeting you in person years ago and helping you with your life insurance. Thank you for continuing to be my customer and supporting my small business! I am grateful for you! "
Profile photo of Sai rakesh Puli

Sai rakesh Puli

September 6, 2024

5  out of  5
rating by Sai rakesh Puli
"Thanks so much for prompt response all the time. She always make sure we get the answers as well as help in choosing right policy"
We responded:
"Thank you so much for trusting me with your life insurance. I am grateful you called us and have become our customer. We love working with you! Thank you for your business with me! "
Profile photo of Lori Spisak

Lori Spisak

September 4, 2024

5  out of  5
rating by Lori Spisak
"Stali has always been so helpful!!! Having a teenage boy driver is expensive, but she worked with us to find every possible discount. She is always eager to answer questions or explain things in the insurance world which I have found to be very useful."
We responded:
"Hi Lori! Thank you so much for calling me for your insurance. I am so happy I could help save you money on your insurance especially with young drivers. I enjoy working with you! Thank you for being our customer! "
Profile photo of Eden Yemane

Eden Yemane

August 23, 2024

5  out of  5
rating by Eden Yemane
"I highly recommend Stali Allport agency! Stali helped me switch over to State Farm and she has saved me a lot of money and time. She is such a sweet person and it was wonderful working with her to get me set up for the transition. I'm super thankful to have such great customer service here at State Farm!"
We responded:
"I loved visiting with you Eden! I am so happy I could save you money on your home and auto insurance. Thank you so much for giving me the opportunity to quote your insurance! I sincerely look forward to working with you and your family for years to come! "
Profile photo of Brittany Flocken

Brittany Flocken

August 21, 2024

5  out of  5
rating by Brittany Flocken
"I want to express my heartfelt gratitude for the remarkably smooth and efficient process of setting up my insurance. From start to finish, it was a quick and painless experience, which is something I truly appreciate in today’s fast-paced world. Having insurance through Stali has been a fantastic choice; she is not only readily available to answer my questions but also provides a level of personalized service that is hard to find. I love that I don’t have to talk to a different agent each time I reach out, as this consistency builds trust and makes communication much easier. It’s clear that Stali Allport State Farm Insurance operates as a genuine family-run business that truly cares about its clients. The attention to detail and commitment to customer satisfaction are evident in every interaction. I feel valued and supported, knowing that my insurance needs are in such capable hands. I wholeheartedly recommend Stali Allport State Farm Insurance to anyone looking for reliable and caring insurance solutions. You won’t be disappointed!"
We responded:
"Thank you so much Brittany! I loved helping you with your boat insurance! I hope you enjoy it on the lake this summer!"
Profile photo of Carolyn Green

Carolyn Green

August 21, 2024

5  out of  5
rating by Carolyn Green
"Stali and her staff are very knowledgeable, kind, thorough and caring. They will help you in any way possible. They have seen me through some difficult times and I will stay with them forever 💙."
We responded:
"Thank you so much Carolyn! I am so blessed to have you as my customer! Thank you for trusting me with your car and renters insurance. I love working work you and look forward to helping you for years to come! "
Profile photo of joseph sowunmi

joseph sowunmi

August 20, 2024

5  out of  5
rating by joseph sowunmi
"Excellent customer service by Stali and her team. Thank you for all the support."
We responded:
"Thank you so much! I enjoy working with you and your family! Thank you so much for trusting me with your home and auto insurance needs. I am grateful you are my customer! "
Profile photo of Marilyn Manby

Marilyn Manby

July 24, 2024

5  out of  5
rating by Marilyn Manby
"I highly recommend Stali Allport agency. Frankie spent a lot of time getting an issue resolved & made sure that it was fixed. I look forward to working with him again. All too often customer service seems like a thing of the past. This is not the case with the experience I had at Stali Allport and with Frankie."
We responded:
"Hi Marilyn! Thank you so much for taking time to write about your positive customer service experience with my office. I am so grateful you are our customer. We look forward to serving you for many more years to come! "
Profile photo of Autumn Anderson

Autumn Anderson

June 24, 2024

5  out of  5
rating by Autumn Anderson
"Stali is the best! So quick to respond and really looks out for us."
We responded:
"Thank you Autumn! I love being your insurance agent. Thank you for letting me help you insure your new car! "
Profile photo of armina fatima

armina fatima

May 21, 2024

1  out of  5
rating by armina fatima
"Very disappointed. I got coverage for my car almost a month ago and they did not add roadside assitance to the policy. When my car's battery died and my daughter was stuck and couldnt go to school I spent a hour trying to ask them why it didnt show up on my policy only to be talked rudely. Is this the way to deal with customers who have been with you for years and instead of apologizing the tone of voice used was deal with it and we will reimburse you later. I asked him if he could send me the reimbursement confirmation and he said its my word on this call and no confirmation will be sent, thats it. Do you think I will believe them now?"
We responded:
"Hi Armina! Let me just say I am so incredibly sorry your daughter was stranded today. I know as a mom how stressful that can be. I want to assure you that you do have towing coverage. Your car has not issued to the policy yet and that is why there was an error getting you connected to towing service. We will get you taken care of. I know my team cares about you and called to apologize if anything came across disrespectful. We strive to provide the most amazing customer service and we apologize if you did not receive that today I think the towing department (which is not part of my office was where you received the issues). We will stay in contact with you and help you get the tow covered. Please let me know if you have any other concerns. Thank you for letting me know you were unhappy. I am happy to help fix any situation! "
Profile photo of Loria Wellmaker

Loria Wellmaker

April 29, 2024

5  out of  5
rating by Loria Wellmaker
"I've been with this State Farm location since the 1980's. Leria was the agent then. All the years that I have been with State Farm has been a very awesome experience. State Farm is always willing to help you with all your needs. Keep it up guys you are the best."
We responded:
"Hi Loria! I am so grateful for your continued support of our agency and location in Addison. We are blessed to have you as our customer and such a loyal State Farm customer too. Thank you for allowing us to help you with your insurance! "
Profile photo of Ashley Renteria

Ashley Renteria

April 10, 2024

5  out of  5
rating by Ashley Renteria
"Stali is AMAZING! She has saved me so much money and time. I love how personable she is and how much she care about her clients. You can see how much passion she has for what she does, super thankful we are with her!"
We responded:
"Thank you so much Ashley! I am so grateful I could save you money on your homeowner’s insurance! I love being your insurance agent! "
Profile photo of James Gray

James Gray

April 9, 2024

5  out of  5
rating by James Gray
"Staff was knowledgeable and easy to work with."
We responded:
"Thank you so much James! We appreciate you having your insurance with us! "
Profile photo of Jenn Brawner

Jenn Brawner

March 20, 2024

5  out of  5
rating by Jenn Brawner
"I recently switched to State Farm and I am SO happy with the service from Stali Allport. She goes above and beyond for her customers, my daughter was in a fender bender recently and I know it was the weekend and she was still checking on us and the status of the claim. She truly is looking out for the best interest of her customers, and is very knowledgeable! We were able to save lots with discounts like Drive safe and save! So happy I made the switch, thanks Stali!"
We responded:
"I am beyond grateful to have you as my customer! Thank you so much for trusting me to help you with your home and auto insurance. I love being your agent and helping your family! "
Profile photo of Frederick Nelson

Frederick Nelson

March 18, 2024

5  out of  5
rating by Frederick Nelson
"I can say Tony/Stali have always been there for anything I needed and recommended everyone to go to them. I appreciate everything."
We responded:
"I love working with you Frederick! You are always such a happy and positive person. I am so grateful for your business with me. Thank you for allowing me to help you on your auto insurance today! "
Profile photo of Nancy S Mendoza

Nancy S Mendoza

February 20, 2024

5  out of  5
rating by Nancy S Mendoza
"Have had Statefarm for years. They have taken good care of me."
We responded:
"I am so happy to hear you are well taken care of. We love helping you with your insurance. Thank you for being a customer at our office! "